DP World’s Digital Arm Continues to Pioneer Digital Innovation
Dubai Trade, the leading trade facilitation hub in the UAE and the digital arm of DP World in the GCC region, has completed more than 300 million transactions since the platform was established in 2003, eliminating some 617 million printed documents and saving 25,400 tons of CO2 emissions.
The achievement comes on the back of a record-setting year in 2023, with Dubai Trade registering 32.6 million transactions compared to 26 million the year before, representing a 25 percent increase. Out of these, 48 percent of the transactions were related to clearance and border controls, with 44 percent falling under cargo handling and logistics.
Dubai Trade has consistently demonstrated robust growth since it was formed, with an average 8 percent year-on-year increase in annual digital transactions since 2003. Today, Dubai Trade facilitates nearly 90,000 transactions daily.
“Dubai Trade’s remarkable growth since 2003 reflects our strategic focus on improving the flow of trade through digitalization, which is aligned with Dubai’s Economic Agenda D33,” said Sultan Ahmed Bin Sulayem, group chairman and CEO, DP World.
“By integrating key stakeholders and driving trade activity through our single window platform, we have significantly enhanced trade efficiencies, contributing to Dubai’s non-oil foreign trade target and supporting sustainability objectives at the same time.”
Dubai Trade was created to bring together various trade and logistics service providers under one digital platform. Today, it boasts a user base of over 180,000 traders and a comprehensive digital ecosystem offering more than 700 digital solutions, including customs clearance, government permits, port clearance certificates, company licensing, and free zone administrative services.
Some of Dubai Trade’s achievements of 2023 include:
- Trade and Logistics: 22,420 new customers registered on the platform in 2023, marking an increase of 17 percent on the number of new registrations in 2022.
- Payment Gateway: The digital platform’s payment system, Rosoom, saw a 32 percent increase in transactions, reaching 3.3 million in 2023 compared to 2.5 million in 2022. The total value of these payments grew by 40 percent to more than AED 2 billion.
- Supply Chain and Logistics Academy: Dubai Trade’s educational academy, which offers courses and workshops for the trade and logistics sector, trained 5,500 candidates in 2023, more than double the number of 2,500 candidates in 2022
- Sustainability: Through the ongoing digitalization of services, Dubai Trade eliminated the need for approximately 25.5 million physical visits and 85 million paper documents, saving time, fuel and approximately 3,450 metric tons of carbon dioxide emissions.
DP World is the host port at Breakbulk Middle East 2024 on 12-13 February at the Dubai World Trade Center. The company will also be exhibiting in the main hall, Stand F10.